Terms of Service

Starlit, Effective 1 October 2026

1. About Starlit

Starlit is an AI tutoring and academic coaching platform. By creating an account or using Starlit, you agree to these Terms in full. If you do not agree, do not create an account or use the service.

2. Who can use Starlit

Students aged 13 and over may create their own accounts and use Starlit independently.

Students aged 12 and under may only use Starlit through an account created and managed by a parent or legal guardian. By creating a profile for a child under 13, the parent or guardian confirms they have read and accepted these Terms on behalf of that child and consents to the collection and use of the child's information as described in our Privacy Policy.

Parents and guardians may create accounts to manage up to 5 student profiles and receive biweekly progress updates.

Tutors and academic coaches may create professional accounts for up to 20 students. Coaches see assignment completion and session summaries, not full chat transcripts. $19/month for the first student. +$10/month for each additional student.

3. Children's privacy (COPPA)

Starlit complies with the Children's Online Privacy Protection Act. Children under 13 cannot create their own accounts. A parent or guardian must consent before that student can use the app, including when a coach assigns work. Parents may review, update, or delete their child's data at any time by contacting privacy@starlitlearning.com. Under-13 data is not used for advertising or model training. We do not sell, share, or disclose children's personal information to third parties for advertising or marketing purposes.

4. What Starlit does and does not do

Starlit provides AI-generated tutoring and academic coaching support. It is meant to supplement the work of a teacher or tutor, not replace it. It is not a substitute for licensed educational therapists, psychologists, or medical professionals. Starlit does not provide diagnoses, therapeutic services, or IEPs. The AI tutor works only on academics and academic growth inside the subjects you set.

5. Uploaded documents

Users may upload documents including report cards, standardized test results, IEPs, and other educational records. By uploading a document, you confirm you have the right to share that information. Uploaded documents are used solely to personalize tutoring sessions and are never shared with third parties. File bytes are deleted after you confirm the extracted words.

6. Subscription and billing

Your student can start as soon as you pay. $19/month for the first student. +$10/month for each additional student. There's no free tutoring.

Parent accounts hold up to 5 students. Coach accounts hold up to 20. All payments are processed securely by Stripe. Subscriptions renew monthly. You may cancel at any time, taking effect at the end of the current billing period.

7. Refunds

7-day money-back on the first charge, then no refunds. After that window, payments are non-refundable, including partial months, unused session time, and situations where a student did not use the service during a billing period. If you believe a charge was made in error, contact billing@starlitlearning.com within 7 days of the first charge.

8. Payment processing

All payments are processed by Stripe, Inc. Starlit does not store your full payment card details. By subscribing, you also agree to Stripe's terms of service, available at stripe.com/legal.

9. Acceptable use

You agree not to attempt to circumvent Starlit's content focus restrictions, share login credentials with unauthorized users, reverse engineer or copy the platform, or use Starlit in any way that violates applicable law. Violation of these terms may result in immediate account termination without refund.

10. AI-generated content

Tutoring responses are generated by xAI Grok on the server. The browser does not call the model vendor and does not hold the API key. While we work to ensure accuracy and age-appropriateness, AI-generated content may occasionally contain errors and should not be treated as authoritative for grading or professional advice. Student session data is never used to train AI models.

11. Data and privacy

Your use of Starlit is governed by our Privacy Policy at starlitlearning.com/privacy. We do not sell your data. After you cancel, we delete student profiles and session data in 14 days.

12. Biweekly email updates

Paid subscribers receive biweekly email updates every other Friday summarizing their student's recent sessions. By subscribing, you consent to receive these updates. You may opt out from account settings at any time.

13. Termination

Starlit reserves the right to suspend or terminate any account that violates these Terms or initiates chargebacks without prior contact. Terminated accounts are not eligible for refunds.

14. Limitation of liability

Starlit is provided "as is." To the maximum extent permitted by law, Starlit's liability for any claim is limited to the amount you paid in the 30 days prior to the claim.

15. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice. Continued use after changes take effect constitutes acceptance.

16. Contact

Legal: legal@starlitlearning.com. Billing: billing@starlitlearning.com. Privacy: privacy@starlitlearning.com.